17:16:42.599839 WRN (d:\buildserver\bna-2\work-git\bootstrapper-repository\contrib\contrib\bnl_dl2\downloader\source\downloader\standarddownloaderimpl. WoW gets stuck on initializing when trying to update. This leads me to believe that the Agent has a really low timeout value set when it tries to connect, as telnet tests to establish connection after ~4-5 seconds. If I try to mtr/traceroute there is no packet loss, BUT if you try to telnet any of the IPs you will get a different delay on actually establishing the connection. Delete the Bnet and blizzard folders inside the appdata folder if they exist.Looking at the logs in %ProgramData%//Setup/wow_2/Logs/ points me to connections timing out when trying to connect to EU CDN servers. Try creating a new administrator account to resolve permissions issues.Type the following into the address bar (not the search bar): %APPDATA% and press enter.Delete that folder if it exists (usually program files x86) Configure your security softwares exception list to allow Blizzard applications to run. Navigate to the folder where the desktop application would normally be installed. Try the following steps to resolve this error.Open file explorer/file manager (Right Click Windows Start).This will not remove existing game clients. Let’s manually clear the Battlenet Desktop Application and all supporting data from the system. Stuck on Battlenet update agent solution. Once the account is created, shut down the computer, wait 60 seconds, restart, log into the new profile and try the app/client. Try running your system in selective startup mode: Ĭreate a new administrator account: Creating a New Administrator Account - Blizzard Support Feel free to reach out to them for assistance if necessary. There is some suggested troubleshooting for Battle. You may need to look up your specific model for the steps on how to do this and in some rare cases you may need to have this done by the ISP. We cannot say what that might be offhand but the easiest way to resolve these conflicts would be to factory reset the router and/or modem. In some cases there is a corrupt or misconfigured setting within the router or modem. If necessary look at the documentation for your security and routing products to find out how to turn these options off. Not all devices will have these options and the steps for turning these functions off will be different depending on the make/model/software version of the devices and programs involved. Security firewalls (Some ISP provided modems) When I try to download any game, this happens. stuck on Updating Update Agent Let me preface this with I am a software developer and consider myself technically verse. I just purchased diablo 2, and cant even install it :( Ive tried uninstalling, Ive deleted several folders of anything existing of blizzard/. Normally that is not an issue but we have seen situations where it can interfere with the delivery of the data for our games/voice chat. I cant install ANY games through client. Sometimes firewall or routing software/hardware will have some advanced settings to prioritize and manage types of network traffic. We do not have individual steps for specific modems or routers so if you need assistance accessing or updating the devices, contact the device maker/provider.
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